tiger298 Platform Privacy Notice

What data we collect on tiger298

When you register on tiger298, we collect your email address, phone number, and create a username and password. These details form your account identity. We use your phone number to send verification codes; we use your email to communicate account updates, promotions (if you opt in), and support responses.

For Know-Your-Customer (KYC) verification, we collect your full name, date of birth, government ID number, and in some cases a photo scan or government document. This information is required by Indonesian financial regulations and payment providers. We store KYC data securely and use it only to verify your identity and comply with anti-money-laundering (AML) rules.

We collect gameplay activity: bets placed, outcomes, winnings, and losses. This data helps us track your account balance, settle disputes, and detect fraud. We also collect IP addresses, device information (Android / iOS / browser type), and login timestamps. These technical details help us maintain account security and troubleshoot access issues.

How we use your data on tiger298

We use your email and phone to manage your account, send verification codes, and respond to support requests. We use your identity documents to verify who you are and prevent fraud. We use gameplay data to calculate winnings, settle bets, and maintain accurate account balances. We use payment information to process deposits and withdrawals correctly and to detect unauthorized transactions.

We use IP addresses and device information to detect unauthorized access attempts and protect your account from compromise. If we see login attempts from unusual locations or devices, we may flag your account for additional verification. This is a security measure, not a penalty.

We may use your contact details to send service announcements (e.g., "Our servers will be down for maintenance on Sunday"). We send promotional material only if you have opted in. You can unsubscribe from promotions at any time through your account settings or by contacting our support team. We never send promotional content without your consent.

Third parties who access your tiger298 data

We share your data with payment processors to complete deposits and withdrawals. e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking operators, and our bank partners (local payment, online payment, e-wallet, mobile banking) receive transaction details from us. These processors are bound by their own privacy policies and data-protection agreements with us.

We share data with law enforcement and tax authorities only when legally required—for example, if a court order or regulatory investigation demands it. We do not voluntarily disclose your data to government agencies. However, if we are legally compelled, we will comply and may inform you (unless the law prohibits us from doing so).

We use third-party analytics and monitoring services to track platform performance and user behavior (in aggregate, not individually). These services see anonymized data only and cannot identify you personally. We do not sell your data to advertisers or data brokers. We do not share your data with other gambling sites or entertainment platforms.

Your rights on tiger298

You have the right to request a copy of your personal data. Contact our privacy team and we will provide a complete export of your account information, including identity documents, payment history, and gameplay records, within thirty days. You also have the right to request that we correct inaccurate data—for example, if your name is misspelled in our system, we will fix it.

You have the right to request deletion of your data, subject to legal limitations. If your account is active, we retain data as long as you hold an account balance or if we are investigating a dispute. If you close your account and withdraw all funds, you may request deletion of personal data. However, we may retain some information to comply with tax law or to prevent fraud (e.g., we keep records for seven years for audit purposes).

You have the right to data portability—we can provide your data in a machine-readable format so you can transfer it to another service. You also have the right to opt out of promotional communications at any time by updating your preferences or contacting support.

Your privacy is not a commodity. We at tiger298 treat your data as a responsibility, not a revenue source.

Data storage and security on tiger298

We store your data on encrypted servers located outside Indonesia (typically in regional data centres across Southeast Asia). This means your personal information is protected during transmission and at rest. Encryption standard used is industry-standard TLS 1.2 or higher for data in transit and AES-256 for data at rest.

Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We limit employee access to personal data—only staff members with a legitimate business need can view your information. We do not allow third parties to audit our systems without legal process.

Data stored outside Indonesia remains subject to protection under our privacy commitments, but may also be subject to local laws where the servers are physically located. This means that in rare cases, a government in that jurisdiction could seek data from the server provider. However, we do not consent to bulk data transfers and will challenge any such request unless legally compelled.

Cookies and tracking on tiger298

Our website and app use cookies to store your login session, language preference, and gameplay settings. These cookies are essential to make tiger298 functional—without them, you would need to log in every time you refresh the page. We do not use cookies to track you across other websites or to build marketing profiles.

We use analytics cookies to count page views and track which parts of tiger298 users visit most frequently. This helps us improve our sportsbook (Liga 1, Piala AFF, Champions League), live-dealer section, and slot offerings. Analytics data is aggregated and does not identify you personally.

You can disable cookies in your browser settings, but this will break functionality on tiger298 (e.g., you won't stay logged in). We recommend keeping cookies enabled for the best experience.

International data transfers

Because our servers operate across Southeast Asia, your data may be transferred between jurisdictions. When you deposit via local payment or a bank virtual account, your financial data passes through multiple payment networks, some of which may operate internationally. Similarly, when law enforcement in another jurisdiction requests your data for an investigation, we may need to comply with their legal process.

We implement standard contractual clauses and other legal mechanisms to protect your data during international transfer. However, you acknowledge that international transfers carry inherent risks. Data protection laws vary by country; your data may receive different legal protections in other jurisdictions than it would in Indonesia.

Contact us about privacy

If you have privacy concerns or wish to exercise your rights (access, correction, deletion, portability), contact our support team through the help centre on tiger298. You can also reach our privacy officer directly by email—include your account username and a description of your request. We acknowledge privacy requests within seven days and aim to respond fully within thirty days.

If you believe we have violated your privacy rights or mishandled your data, you have the right to lodge a complaint with your local data-protection authority (if one exists in your jurisdiction). In Indonesia, complaints can be directed to relevant regulatory bodies if applicable. We will cooperate fully with any official investigation.

Changes to this privacy notice

We reserve the right to update this privacy notice at any time. If changes materially affect how we handle your data, we notify you by email at least fourteen days in advance. Your continued use of tiger298 after the effective date of any changes constitutes acceptance of the revised notice. If you do not agree with changes, you can close your account and request deletion of your data (subject to legal retention requirements).

Summary: your privacy on tiger298

We collect your personal and payment data to operate tiger298 and comply with regulations. We protect this data through encryption, access controls, and regular audits. We do not sell your data or use it for marketing beyond your own account management. We share data only with payment processors, law enforcement (when legally required), and tax authorities (as required).

You have rights over your data: you can request access, correction, deletion, or portability. You can unsubscribe from promotions and control your privacy settings. If you have questions, contact our support team through FAQ or reach out directly through our help centre. Our terms and conditions complement this privacy notice and govern your overall use of tiger298.